User Accounts, Authentication & Security
By accessing or registering on NextEdu (via Mobile OTP, Username credential, or Google OAuth Sign-In), you agree to provide authentic information and uphold platform integrity.
- Strict Single-Session Security: To safeguard proprietary test series and commission question banks, each student account is strictly bound to one active session at any given time. Simultaneous logins from multiple phones, tablets, or browser instances are prohibited; logging in from a second device automatically invalidates the prior session token.
- Guest Tour Mode: Unregistered prospective scholars may evaluate the platform using our Instant Guest Tour preview. Guest sessions are limited to exploratory tours and preview tests.
- Google OAuth Consent: When you choose "Continue with Google", only your verified email, display name, and profile photo are utilized for identity verification, study streaks, and security auditing. We never post on your behalf.
- Credential Confidentiality: You are solely responsible for maintaining the privacy of your mobile OTP and login password. Any actions executed through your verified credentials will be deemed your legal responsibility.
Subscriptions, Pass Pricing & Days Validity
NextEdu provides transparent, affordable access to high-accuracy Simulated Computer-Based Tests (CBT), 24x7 Multimodal AI Tutor Doubt Solving, and 2026 Official Commission Syllabus Vaults for 28+ Competitive Examinations and State & Central Academic Boards (RBSE, CBSE, UP Board, MP Board).
Official 2026 Pricing Matrix & Days Validity
All pass protocols grant full access to simulated CBT exam hall environments, official 1/3 negative marking, countdown timers, bilingual solutions, and AI Doubt Lab support.
Micro Sprint Pass
- Single Chapter Mock Drills
- Rapid Time-Trial Speed Tests
- Instant Scorecard & Percentile
- AI Doubt Solver Assistance
6-Month Protocol
- Targeted Board or Single Exam
- Unlimited CBT Mock Attempts
- 10+ Years Solved PYQ Archive
- Unlimited 24x7 AI Doubt Lab
- 1v1 PvP Live Quiz Duels
12-Month Protocol
- 365 Days Unrestricted Full Access
- Full Mocks + Sectional Topic Tests
- Custom AI Mock Test Generator
- Official 2026 Syllabi + PDF Downloads
- Priority 24x7 AI Mentor Engine
Lifetime VIP Protocol
- All 28+ Competitive Exams + Boards
- Multi-Year Permanent VIP Access
- All Future Mock Test Additions
- Unlimited Multimodal AI Lab
- VIP Profile Badge on Leaderboards
NextEdu practices 100% transparent fee disclosure. Every checkout calculates standard statutory deductions without hidden markups:
Scholar Wallet & Micro-Top-Up Rules
Scholars may maintain a prepaid digital wallet starting from flexible micro-recharges of ₹10 to ₹50. Wallet funds are strictly non-transferable, cannot be withdrawn as fiat cash to bank accounts, and must be used solely to activate examination portals, test passes, and mock attempts. Referral bonus cashback (up to 100%) is directly credited to this wallet.
Cancellation & Refund Policy
STRICTLY 100% FINAL & NON-REFUNDABLE
All transactions executed on NextEdu — including Portal Subscriptions (Micro, 6-Month, 12-Month, or Lifetime), Wallet Recharges, Test Series activations, and AI Lab credits — are 100% FINAL, IMMEDIATE, AND NON-REFUNDABLE under any circumstances. Once digital educational content is provisioned or wallet balance is credited, no refunds, chargebacks, or order cancellations will be processed. Please review course syllabi and try our Free Demo Tests or Guest Tour Mode before initiating payment.
- Instant Digital Delivery: Access to simulated CBT mock test engines, question banks, answer explanations, and AI assistance is granted immediately upon successful payment confirmation.
- Free Evaluation First: NextEdu provides free demo questions, sample mock papers, and a complete free guest tour so students can thoroughly evaluate test quality and platform speed prior to spending funds.
- Payment Gateway Discrepancies: In the rare event of a duplicate bank debit where funds were deducted but your NextEdu wallet was not credited, such transactions are reconciled within 3-5 business banking days via the respective payment aggregator.
Fair Usage, Leaderboards & Anti-Cheat Protocols
NextEdu simulates official commission examination hall conditions (with strict 1/3 negative marking, timer countdowns, and percentile distributions). To protect honest scholars, we maintain zero tolerance against fraudulent practices.
Script & Timer Tampering
Any attempt to modify JavaScript payloads, bypass test timers, inject automatic answer scrapers, or tamper with scoring endpoints triggers an instant, permanent device ban.
Referral Fraud Prevention
Creating self-referred, disposable, or bot accounts to exploit the 100% referral bonus scheme is illegal. Violators forfeit their entire wallet balance and face account termination.
1v1 PvP & Elo Rating Integrity
Collusion, intentional disconnects, or win-trading during Live 1v1 Quiz Duels will lead to Elo ranking resets, coin confiscation, and public leaderboard disqualification.
24x7 Multimodal AI Tutor & Custom Mock Engine
NextEdu integrates cutting-edge multimodal cognitive AI models to assist scholars with instantaneous step-by-step problem derivations, bilingual translations (Hindi & English), and personalized performance diagnostics.
Educational Assistance Guidelines
AI-generated solutions, formula breakdowns, and customized mock test questions are designed as conceptual learning accelerators and should be evaluated with academic discernment:
- AI answers are generated dynamically in real-time. While our domain-adapted prompts achieve 99%+ accuracy across NCERT and competitive syllabi, they do not constitute official commission answer keys.
- Official commission answer keys published by RPSC, UPSC, SSC, or state boards remain the definitive legal standard for examination grading.
- Users are strictly prohibited from submitting toxic, copyrighted, defamatory, or non-educational content into the AI Doubt Solver.
Telegram Security Sentinel, Bot Alerts & Telemetry
NextEdu employs automated Telegram Bot infrastructure (including @guest_user_bot) to safeguard system uptime, dispatch critical transaction receipts, and monitor unauthorized login attempts.
Security Sentinel & Session Telemetry
To combat distributed credential attacks, brute-force exploits, and unauthorized session sharing, NextEdu records operational telemetry during guest explorations and account logins:
- Session Markers: Public IP address, approximate city/region, operating system, and browser identity are logged to safeguard user accounts against hijack attempts.
- Browser Geolocation: Geolocation permission requested on entry is utilized solely for fraud prevention, server proximity routing, and security anomaly detection.
- Privacy Guarantee: Telemetry data is encrypted, strictly restricted to system security sentinel logs, and is never rented or sold to third-party commercial advertisers.
Account Termination, Governance & Official Support
NextEdu administrators reserve the statutory right to warn, temporarily lock, or permanently delete any user profile found in violation of these Terms & Conditions, engaging in distributed denial-of-service (DDoS) behavior, or abusing our infrastructure.
For official legal correspondence, grievance redressal, or technical portal queries, scholars and institutions may reach our dedicated desk:
- Official Help Desk: support@nextedu.live
- Telegram Community & Updates: @nextedulive
- Official Headquarters: NextEdu Cognitive Network • Jaipur, Rajasthan, India (PIN 302001)